Delete My Data

Account & Data Deletion Request

Delete Local Data (Self-Service)

If you only use Vigil's free tier (local storage only), all your data is stored exclusively on your device. You can delete it yourself:

Open the Vigil app
Go to Settings
Scroll to the bottom and tap "Delete All Data"
Confirm the deletion

This permanently removes all medications, schedules, adherence logs, health measurements, and profile data from your device. This action cannot be undone.

Alternatively, you can uninstall the Vigil app from your device, which will also remove all locally stored data.

Delete Cloud Data (Premium Users)

If you have enabled cloud sync (Premium subscription), your encrypted data is also stored on our servers. To request deletion of this cloud data, please submit the form below.

What gets deleted: All cloud-synced medication data, adherence logs, health measurements, caregiver connections, and account information. This action is permanent and cannot be reversed.

Data Deletion Timeline

Data Type	Deletion Method	Timeline
Local device data	Settings > Delete All Data (or uninstall app)	Immediate
Cloud-synced data	Submit form above	Within 30 days
Caregiver connections	Included in cloud deletion	Within 30 days
Support correspondence	Email admin@vigilmed.health	Within 30 days
Push notification tokens	Automatic on app uninstall	Immediate

Questions?

If you have questions about data deletion, contact us:

Email: admin@vigilmed.health

Vigil Medical LLC, 701 South St Ste 100, Mountain Home, AR 72653

Support: vigilmed.health/support